Multi-Factor Authentication (MFA) for Cotality Accounts

Multi-Factor Authentication (MFA) will commence for Cotality platforms on 24 March 2026. 

To ensure the security of your data, Cotality requires Multi-Factor Authentication (MFA) powered by Ping Identity across all Cotality applications. This adds a critical layer of protection by requiring a second form of verification during the sign-on process.

Overview of MFA

Multi-Factor Authentication (MFA) is a security process that requires you to provide two or more proofs of identity to gain access to any Cotality application.

• What is it? A security step where you provide your password plus a unique passcode sent to a device you own.
• Why it matters: It prevents unauthorized access even if your password has been compromised.
• When will I be prompted? You will be prompted for MFA when logging into Cotality applications, using a new device, or performing sensitive actions like managing your security settings.

The Products in scope are:

• ValEx
• ValConnect
• GoVal
• PanelEx
• BI Portal
• PropertyHub

Clients with “SSO only” implementations, with applications listed above, are not impacted.
 

View the articles in this section for a complete guide to using MFA