RiTA now supports the ability to use, as well as edit, the Salutation/Greeting field in your CRM.
This is supported by the following CRMs:
|
CRM |
Supported? |
Notes |
|---|---|---|
|
AgentBox |
Yes |
|
|
Box&Dice |
Yes |
|
|
Century21 |
Yes |
Editing is currently not available, only the merge field |
|
Eagle |
No |
|
|
Vaultre |
Yes |
|
|
Rex |
Yes |
|
|
Move |
Yes |
|
|
ReNet |
No |
To insert this field into your templates you can use the merge tag {{{contact.salutation}}}.
Please note that if there is no salutation field available on a contact we will use the contacts First Name as a replacement.