Note: You need administrator access to complete the steps outlined in this article.
Log in to your account and click on Subscription Admin to access the main menu.
Image 1: Accessing the main menu from the 'Subscription Info' page.
Click on Users to view all the users on your account and complete the following steps:
- Click on Select to select the user you wish to notify.
- Click on the Email User Name + Password link. Cityscope will then send an email to the user on your behalf.
- A notification will appear in the text box to inform you whether you have successfully notified your users.
Image 2: The 'Add/Edit Users' page.
The email to users will include the user’s Username and Password, and a link to the Cityscope login page.
Image 3: An example of the notification email that is sent to the user.