After you have ordered a valuation, you will see a list of available lenders. Click on Register to add a lender that you are accredited with. You can also use the search bar to search for available lenders.
Image 1: Setting up lenders in your account.
Depending on the lender you have registered, you may be taken to the Business Rules Questions page or asked to enter your details and Broker ID This ID would have been provided to you by the lender. Cotality cannot provide you with this ID. However, some lenders may allow you to submit this registration request even if you do not fill in the Broker ID.
Image 2: Registering a lender.
The lender has to approve your registration request before you can lodge valuations with them. Some lenders may take up to 7 days to approve your request. Therefore, to avoid potential delays in future, it is recommended that you register all the lenders that you are accredited with when you're setting up your account.
Broker management approvals/reactivation and broker code changes are managed by the broker support department at these lending institutions. If you need to change your broker code, please contact the broker support department at the respective lending institution.