Getting started
- What is the difference between Property Hub and RP Data?
- How do I log in to Property Hub if I have an RP Data subscription?
- How do I log in to Property Hub if I do not have an RP Data subscription?
- How do I register for a Property Hub account if my username already exists?
- Does Property Hub have a mobile app?
Ordering valuations
- How do I register accredited lenders on Property Hub?
- How do I order a valuation in Property Hub?
- How do I view the current status of my valuation order?
- How do I provide new access contact details for a property?
- How do I add supporting documents to a valuation order that is in progress?
- How do I place an order if a property doesn't appear when I search using the search bar?
Account administration
Troubleshooting common problems
- What should I do if Property Hub appears to be offline?
- Why I am unable to submit or complete a valuation order in Property Hub?
- What should I do if I encounter an error message or order failed message?
- What should I do if I have an issue with the delivery status of an order?
- Why can't I order a desktop valuation in Property Hub?