Once a Facebook page request has been sent from our end, it is entirely on the client’s end to approve this request.
How to find the request:
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Navigate to the Page (the actual page URL not just the account)
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Select Settings (you may need to switch accounts at this stage)
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Select Page setup on the left and then Page access on the main screen
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The bottom of the page should be our request.
If the page is owned by a Business Portfolio, you will need to have access to the Business Account as well as the Page.