With personalized email designs, you can truly reflect your brand and engage with your contacts like never before.
For ease, we've got 3 standard layouts that we'll customize according to your style guide, incorporating your brand colors and logos. Let us know your preferences and we'll send through mockups for your approval.
We can change the wording in the email where it applies to all listings across the platform.
Email Event |
Rental |
Sales |
When does it occur? |
Enquiry |
Thank you for your enquiry. I am confirming your enquiry has been received. The following information may answer some questions you have about the property. |
Thank you for your enquiry. I am confirming your enquiry has been received and we will be in touch to cover further queries you may have on the property. |
General enquiry response where there are no inspection scheduled |
Inspection |
Thank you for your enquiry. I am confirming your enquiry has been received and we will be in touch to cover further queries you may have on the property. |
Thank you for your enquiry. I am confirming your enquiry has been received and we will be in touch to cover further queries you may have on the property. |
General enquiry response where there is an inspection scheduled. The inspection times will be listed on the email. |
Invite |
Thank you for your recent interest in [propertyAddress]. We would like to advise an open for inspection time has been arranged at this property. |
Thank you for your recent interest in [propertyAddress]. We would like to advise an open for inspection time has been arranged at this property. |
An invite with inspection details if one becomes available after they enquired, for those who received the Enquiry event. |
Contract of Sale |
N/A |
Thank you for your interest in [propertyAddress]. As requested please click on the link provided for a copy of the Contract of Sale. Download Contract of Sale |
Sent in place of the enquiry response when the system identifies a request for a Contract/Section 32 |
Auction Alert |
N/A |
A quick reminder to advise you that there is an upcoming auction scheduled for this property. If you are bidding please ensure you are aware of the settlement terms for this auction. Auction date & time: [auctionTime] |
Generated 2 days prior to the Auction Date as an Auction reminder. For example if the Auction is on Saturday the reminder will be sent Thursday 11am. |
New Listing Alert |
We are pleased to let you know of a new property listing by [agencyName]. The details below may help you decide if it meets your requirements. |
We are pleased to let you know of a new property listing by [agencyName]. The details below may help you decide if it meets your requirements. |
*This is an add on feature* Generated to alert buyers on the database of a new listing that may meet their new home requirements. |
Sold/Leased Alert |
Thank you for your interest in this property. We would like to advise that the property has now been leased. |
Thank you for your interest in this property. We would like to advise that the property has now been sold. |
Sent to those who enquired on that listing in the past x days when the listing is marked as sold. |
Price Change Alert |
Thank you for your recent interest in [propertyAddress]. We are contacting you to let you know of a pricing update which is listed below. |
Thank you for your recent interest in [propertyAddress]. We are contacting you to let you know of a pricing update which is listed below. |
Sent to those who enquired on that listing in the past x days when the price changes from a numerical value to a different numerical value. |
VLO |
I'm [agent1Name] from the sales team at [agencyName]. You recently enquired on one of our properties we have for sale at [propertyAddress]. Please let me know if you have any further questions relating to this property. If you have any property you are considering selling now or in the future I would be happy to assist you with a no obligation market appraisal. |
A weekly email to people who enquired in the past 7 days and were identified as a potential vendor. Sent on behalf of the 1st listing agent that they originally enquired with. |
|
BDM |
I'm [agent1Name], from the Property Management Department at [agencyName]. Our Sales team suggested I contact you as I understand you are looking to invest in the area. I have excellent knowledge of the local area and I would love to assist you during the property selection process. I can work with you to: - Provide a 'free' Market opinion on properties you are interested in - Provide independent advice on rental market conditions, what to look out for and opportunities in the market If you currently have an investment property or are looking to purchase an investment property our team at [agencyName] can assist you every step along the way in your property investment process. |
A weekly email to people who enquired in the past 7 days and were identified as a potential investor. Sent on behalf of a dedicated BDM |
There is a Top and Bottom custom text field for each listing. This is where you can add in additional information for the specific listing.
Some of the information that you might want to include here is rental estimates, rates information or specific features that you may not want displaying on other listing portals.
Within our standard email templates, the following features can be adjusted, added or removed:
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Top Banner Image
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Property Image & Details
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Button Design
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Button Location
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Agent Details & Layout
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Bottom Banner
If you have very specific requirements, please send through the details with a mockup image where possible. We will use our standard templates to get as close as we can. Where this is not possible, or not sufficient, we may be able to look at custom development work. This will require additional investments and time.