To customise the enquiry response on a property-level through your Plezzel platform, mouse over Properties and click View Properties.
From this page, locate the listing you were looking to customize and click the pencil icon to the right of the listing's property address.
Next, scroll down to the Top Email Description and Bottom Email Description fields. These two fields can be used to include customized text that will be only exclusively for that listing.
Formatting can be included through the widgets on the top. Additionally, you can click the chain icon to include a named hyperlink to any web resources (documents, brochure etc.) you are looking to include.
Once done, scroll to the bottom and click Save and Preview Enquiry Email to preview the enquiry response with your updated text.
If this doesn't appear, please ensure your browser is not blocking pop-ups from your Plezzel platform.