Landlord: Hello?
You: Hi, [Landlord's Name], this is [Your Name] from [Your Company]. How are you doing today?
Landlord: Oh, hi [Your Name]. I'm doing well, thank you. How about you?
You: I'm great, thank you for asking. I'm glad to hear you're doing well. The reason for my call today is to touch base with you regarding the investor capital report we sent a few days ago, which was enclosed with your income/expense statement. Have you had a chance to review it?
Landlord: Yes, I did receive the report. It looks quite detailed, but I haven't had the time to go through it yet.
You: No worries, I completely understand. These reports can contain a lot of information, so I wanted to offer my assistance. If you have any questions or need further clarification on anything in the report, I'm here to help.
Landlord: That's very kind of you. It would be helpful to go through it together, as there are some figures I’d like to understand.
You: Absolutely, I'd be more than happy to assist you. This report is specifically personalised to your property, and its primary focus is on the last 12 months' performance of your investment. Our goal is to help you understand your asset's performance and provide you with insights that can support your decision-making process.
Landlord: That sounds interesting. How can these statistics help me with my property?
You: Well, having a clear understanding of the capital growth, estimated rental yield and potential equity can be crucial when it comes to making decisions about your property. For instance, it can be valuable information when considering whether to explore options for selling, or even discuss possibilities with your broker for purchasing another property. Also, if you don't currently have a broker, we can provide you with a referral to a trusted professional – just let me know.
Landlord: That's good to know. I've been considering my options lately, so having this information will be helpful.
You: You're very welcome, [Landlord's Name]. It's always a pleasure to assist our valued clients like yourself. If you like we can schedule a time to review the report together. That way, I can explain any complex insights or estimated figures and ensure you get the most out of it.
Landlord: That sounds like a good plan. Let's schedule a time later this week.
You: Perfect! I'll check my schedule and send you an email with a few available time slots. If you have any preferred day or time, just let me know, and I'll do my best to accommodate it.
Landlord: Great, thank you so much.
You: My pleasure. I look forward to helping you gain a deeper understanding of your property's performance. If you have any other questions in the meantime or need assistance with anything else, don't hesitate to give me a call or drop me an email.
Landlord: I will do that. Thanks again.
You: You're welcome. Have a fantastic day, [Landlord's Name]. Talk to you soon!
Landlord: You too, [Your Name]. Goodbye!
You: Goodbye!
Landlord: Hello?
You: Hi, [Landlord's Name], this is [Your Name] from [Your Company]. How are you doing today?
Landlord: Oh, hi [Your Name]. I'm doing well, thank you. How about you?
You: I'm great, thank you for asking. I'm glad to hear you're doing well. The reason for my call today is to discuss the investor capital report we sent you a few days ago, along with some important matters related to the upcoming tenancy renewal. Have you had a chance to review it?
Landlord: Yes, I did receive the report. It looks quite detailed, but I haven't had the time to go through it yet.
You: No worries, I completely understand. These reports can contain a lot of information, so I wanted to offer my assistance. If you have any questions or need further clarification on anything in the report, I'm here to help.
Landlord: That's very kind of you. It would be helpful to go through it together, as there are some figures I’d like to understand.
You: Absolutely, I'd be more than happy to assist you. This report is specifically personalised to your property, and its primary focus is on the last 12 months' performance of your investment. Our goal is to help you understand your asset's performance and provide you with insights that can support your decision-making process, especially regarding the upcoming tenancy renewal.
Landlord: That sounds interesting. How can these statistics help me with my property, especially with the tenancy renewal decision?
You: Well, having a clear understanding of the capital growth, estimated rental yield, and potential equity can be crucial when it comes to making decisions about your property, including whether to renew the tenancy or explore other options. For instance, it can provide valuable information to determine whether it may be an optimal time to sell as opposed to renew the tenancy.
Landlord: That's good to know. I've been considering the tenancy renewal options lately, so having this information will be helpful.
You: You're very welcome, [Landlord's Name]. It's always a pleasure to assist our valued clients like yourself. If you like, we can schedule a time to review the report together, discuss the recommendations, and go over the tenancy renewal options. That way, I can explain any complex insights or estimated figures and ensure you get the most out of it.
Landlord: That sounds like a good plan. Let's schedule a time later this week.
You: Perfect! I'll check my schedule and send you an email with a few available time slots. If you have any preferred day or time, just let me know, and I'll do my best to accommodate it.
Landlord: Great, thank you so much.
You: My pleasure. I look forward to helping you gain a deeper understanding of your property's performance and making informed decisions about the tenancy renewal. If you have any other questions in the meantime or need assistance with anything else, don't hesitate to give me a call or drop me an email.
Landlord: I will do that. Thanks again.
You: You're welcome. Have a fantastic day, [Landlord's Name]. Talk to you soon!
Landlord: You too, [Your Name]. Goodbye!
You: Goodbye!