Accounts & Billing

Understanding your invoice

• Transactions & Charges

• What types of invoices can I expect to receive?
• Why did I receive a reminder invoice but not the original invoice?
• Why does the amount on my monthly invoice vary every couple of months?
• Why have I received two separate invoices when I have one account?

Managing your account and payments

• Troubleshooting login issues

• How do I download previous invoices?
• How do I update my account and organisation details?
• How do I set up direct debit or change my payment details?