RP Professional has a simple three-step process for buying documents.
|Step 1||Step 2||Step 3||Incorrect Orders|
Launching the title ordering platform.
The title ordering platform can be launched in one of two ways.
Select Documents within the menu on the top right of the page.
image1 - hamburger menu access
The Titles ordering platform will open in a new browser tab. Move to Step 2.
Property Details Page.
On the Home page, search for the address to load the property detail page
image2 - search for a property
Look for the Property tasks panel to the bottom right of the property image.
Identify the Buy a title document icon within the panel and click to load the titles ordering platform in a new browser tab with the current property address information pre-filled.
image3 - Property detail page - property tasks panel
The Title Ordering platform will open in a new browser tab.
If you have launched the platform from the Home page, to order a document you will need to select:
- The State the property is located within.
- Enter a Client reference for your order - you make this up, whatever helps you track your order.
- Select a Search group - Title document, survey plan, dealing or alternative document choices.
- Select a Search type - Document sub types - The available options will depend on the Search Group selected.
- Select a Search method - Legal Identifier for the location - address-lot/plan-Vol/folio-plan number
- A new field for the selected search method will appear, enter the reference detail that matches your selection.
- Hit Search to identify the availability of the document and move to payment.
If you are unsure of the information that is required to be entered to complete your request. Hover over the Information tool tip (?) for guidance on entering the correct reference details.
image4 - Title Ordering Platform - Manual Data Entry.
If you have requested the title document from a property details page the title ordering platform will pre-populate the search fields for a title document with the relevant address details.
All you have to do is enter a Client reference to track your order and click Review Order to proceed.
Image 5: Title Ordering platform - Pre-filled details
Clicking the Review order button will proceed you to the Document Summary page.
Check your order and the total cost. If you’re happy to purchase, click the Proceed to Payment button.
If you need to make any changes to your order, click Back. This returns you to the Title Ordering platform where you may adjust your order.
Image 6: Document Summary page
If you have made a previous order and saved credit card details into the platform, select the card from the drop down list and complete your payment.
If there is no saved card on file, click Proceed to payment to launch the payments platform in a new window to complete your purchase.
Image7 - Payment platform
The invoice for the purchase will be emailed to you shortly after a successful purchase.
The ordered document will be made available within the Title ordering platform for downloading.
If there is a delay with the delivery of your order an email will be sent to the you advising when the document is available and to retrieve it from the title ordering platform.
To learn more about downloading your legal documents please see the article: Will a copy of the title document be emailed to me?
If you can’t order the documents you need, see the article: Why did I receive a "cancelled title" document?
To avoid ordering the wrong documents, please review your order summary carefully before confirming the order. Corelogic is unable to issue refunds for human error. The funds for the order are passed to the titles supplier at the time of order completion.